At Elementary, we offer on-going WordPress support and maintenance development retainers for the UK from both our London and Leeds offices. We have provided 1000’s of hours of WordPress development support to ensure all our customers’ websites are continually safe, secure and improving over time. Maintaining a healthy WordPress site is essential to ensure its continued success after launch.

Our WordPress Support Retainer Options

PAYG

£ 90

Per Hour
 No need for a contract
 48h response time
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EssentialMost Popular

£ 565

Per Month
 £75 p/h
7.5hrs included
 Contracted SLA’s including same-day response
 Essential updates included
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Premium

£ CALL

Per Month
Prioritised support
 1 day included
 Same day response
 Telephone support
 Essential updates included
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Tailored

£ CALL

Per Month
Need something more? Get in touch to discuss your needs.
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How do our WordPress Maintenance Retainers Work?

With on-going WordPress support, you are provided with your own developers to work on your website each month along with a dedicated account management team to keep you constantly updated. Here’s a bit more about how it works:

  • 24/7 WordPress Support Portal

    Our support is available 24/7, 365 days a year. It couldn’t be simpler, you can request via email, our dashboard or Twitter. Once received we’ll respond within the timeframes of your contract

  • Transparent Working

    Our ethos is to be completely open and all support tickets are managed via our support portal where all parties can see the requirement and the dialogue to resolve it. For you, this provides complete peace of mind

  • Adhoc WordPress Support & Maintenance

    Even if you’re not one of our clients we can help, all we’ll need is access to your WordPress website and your support requests, you can leave the rest with us.

Why work with us?

Our WordPress support team can help with anything WordPress related – code updates, design updates, development and structural changes to your site
 
Keep up to date with your website functionality with regular plugin updates including auditing, updating and repairing
Ensuring your WordPress website remains secure with pro-active security support including checking your code base and pro-active security management
Wordpress hosting support ensures your website is stable, fast and can be scaled as needed. We adopt dedicated WordPress hosting which provides fast, secure and scalable framework
Dedicated support team including an account manager, project manager and direct access to the design and development team (all UK based)
Our WordPress support is available throughout the UK and we actively working with overseas clients.

Start getting support for your WordPress site today. Contact Us

WordPress Case Studies

travelodge-case

Travelodge

Enterprise level WordPress development and support for the UK’s no.1 hotel chain

View Case Study

stelrad-case

Stelrad

A market leading website for UK and Europe’s no. 1 radiator brand

View Case Study