What Makes A Good Contact Page?

What Makes A Good Contact Page?

Mike Cole

Your WordPress contact form is one of the most important pages on your site as this is where your clients and potential customers are going to find your information. Without a contact page, you are not going to be able to make any conversions so make sure to add one to your site if you don’t already have one. In this article, we’re going to discuss what makes a good contact page so keep reading if you’d like to find out more.

Navigation Link

If you want people to be able to contact you then you need to make the WordPress contact form accessible. This is why you need to make sure that it is added to the main menu or in a submenu that people can see when they visit the site. Think about placing it near the top so that it is easy to find by visitors.


Another important thing that you need to think about when you are adding your WordPress contact form is the message that goes along with it. This doesn’t need to be a lot of writing, but you should make sure that you encourage your visitors to contact you using some of the methods that will also be on the page. You could even add a thank you to the message to add a little kindness.


If you are likely to have different types of users on your site, then you might want to think about having more than one contact page. You don’t want an individual contacting your helpline that is solely for other businesses. Make sure to be clear and you’ll save everyone some time and money in the end.


If you run a business that has lots of different branches, then you need to make sure that you add the details of these to your contact page. Think about adding the individual addresses and phone numbers of the different branches on the page to make it clear to your customers. This way, they’ll contact the right store and find what they are looking for sooner.

Opening Hours

There’s nothing worse than calling up to get some advice or arrange a meeting to find that the helpline or store is closed. This is why you should think about adding some hours of operation or opening hours to your contact page in order to help your visitors out. This way, they can call when they are more likely to get a response and they’ll not give up when they don’t.

Social Media

Make sure to have links to your social media accounts on your contact page if you want your visitors to be able to get a better image of your company as a whole. This will save them searching the web for your accounts and they won’t get you mixed up for someone else.

Mike Cole

Author Mike Cole

Michael is a multi-Certified Magento developer with over 7 years of experience, delivering projects on both the Open Source and Enterprise Platforms. He has worked with clients such as Liverpool FC, Stock FC, Turner Price & TT-Pumps. In his spare time, he enjoys music and gaming.

More posts by Mike Cole