The true cost of order processing for many retailers can often be overlooked. Running both Magento and SAP Business One provides you with the tools to stay competitive. However, despite having the tools at your disposal to provide the best possible user and consumer experience, an increase in online sales places added strains on back-end operations. This can eventually drain resources and reduce company growth margins.
Processing orders from Magento and manually placing them into SAP Business One is a repetitive task which is prone to errors, such as entering incorrect shipping details and customer information. Duplicate data entry ties up resource that can be used in other areas of the business, is costly and can create process bottlenecks.
Adding Efficiency to Magento and SAP Business One
Automating the flow of information between SAP Business One and Magento provides the ability to synchronise sales orders between systems leaving employees to manually complete the order management process. Extending the synchronisation of orders much further, by adding courier service integration, workflow and business process automation functionality, improves order to dispatch times, eradicates the rekeying of data and removes order processing errors. Here are three of the most common Magento SAP Business One integration scenarios that can improve your Magento order management processes.
- Order Synchronisation
When order volume increases, so does employee workloads. Unfortunately, the cost of increased administration eats into your bottom line. Having the ability to synchronise orders between Magento and SAP Business One will reduce order processing costs, remove bi-directional data entry and eradicate processing errors.
- Adding Courier Service Integration
Processing orders doesn’t just stop at the initial synchronisation. Each order has to be placed with a courier service, which is also a time-consuming and manual process. Automating the synchronisation will automatically place orders from SAP Business One with your chosen courier service for fulfilment and automatically print out the labels for your dispatch team, further reducing administration costs.
- Pushing Order Statuses and more into Magento
Everyone involved in eCommerce understands that data needs to be pushed up. Data such as order statuses, new products, stock level changes, delivery information and tracking numbers all need to be manually entered into Magento. Automatically extracting data such as new products, stock availability levels and order statuses from the relevant sources and automatically pushing it into Magento decreases the costs associated with order processing.
Removing the Hidden Costs from Order Processing
Ultimately, the goal is to bring people, systems and information together by removing the hidden costs of repetitive order processing administration tasks. This can be achieved by using specialist drag and drop integration tools that enable SAP Business One and Magento to ‘talk’ to each other. Specialist middleware delivers and manages the required integration process, ensuring that systems ‘play nicely’, no matter how complex the requirements.
Written by Simon, the Social Media Manager at Orbis Software Ltd, authors of the business process automation and application integration platform TaskCentre.